‹ CAREERS

Guest Services/Cleaning Service Technician

Southport is looking to grow its dedicated team with the addition of a part-time Guest Services/Cleaning Service Technician. Working closely with the Services Coordinator, Properties and reporting directly to the Manager, Properties, the Guest Services/Cleaning Service Technician is responsible for:

Providing exceptional customer service to our guests.
Efficiently handling any function of the front office from the reception to guest accounting, reservations, telephones, and guest check-in and out, in accordance with hotel policies and procedures.
Ensuring guest rooms and public areas are clean and well-maintained, while also assisting guests with their needs to ensure a pleasant stay. This position requires attention to detail, excellent customer service skills, and the ability to work efficiently in a fast-paced environment.

Job Responsibilities:

Accurately register all guests arriving at the hotel in compliance with hotel policies and procedures.
Make room reservations and prepare guests keys, when necessary.
Ensure all guest registration cards are correctly completed and filed appropriately.
Charge all credit cards using point-of-sale authorization terminals.
Respond promptly to guest requests and complains are resolved promptly and efficiently, escalating issues to management when necessary.
Clean and maintain guest rooms according to established standards, including making beds, vacuuming, dusting, and replenishing amenities.
Clean and maintain public areas, including hallways, lobbies, kitchen, and dining areas, to ensure a welcoming and clean environment for guests.
Dust work surfaces, vending machines, ATMs, other furniture, and other horizontal and vertical surfaces, including blinds.
Clean restrooms including toilets, urinals, partitions, sinks, counters, mirrors, floors, and walls and replenish restroom dispensers with paper products and soap.
Clean entrance glass and other interior glass.
Remove trash and recycling from containers and replace liners.
Operate and maintain equipment such as vacuum cleaners and floor scrubbers.
Conduct all work in accordance with company procedures, including safety, room and building security, time and attendance, and dress policies.
Always maintain a professional and courteous demeanor, representing the hotel in a positive manner.
Perform other duties as assigned.

Job Requirements:

Previous experience in housekeeping or guest services preferred, but not required.
Strong attention to detail and ability to work efficiently.
Excellent customer service skills, with the ability to effectively communicate with guests and staff.
Education and work history that demonstrates a strong work ethic.
Must have the ability to work independently and as a team member.
Must be detail oriented and care about quality while working at an efficient pace.
Must be bondable and reliable.
Physically able to be on your feet during an entire shift; walking, bending, stooping, twisting, reaching, pulling, pushing, kneeling, crouching, and be able to lift 35lbs.
Must have valid Manitoba Class 5 driver's license.
Clear Criminal Record Check.
Cellular phone with Data plan.
Ability to work evenings and weekends, with some week days, as required.
Given the cultural diversity of our region, the ability to respect and promote a culturally diverse population is required.

Prior to commencement of employment, the successful applicant will be required to provide proof of COVID-19 vaccination by providing a Government of Manitoba issued QR code and photo identification or providing proof of an exemption from the COVID-19 vaccination approved by the Government of Manitoba.

Join the Southport Team - as an employee of Southport, you will receive the following:

Competitive wage
Complimentary Gym Membership while employed by Southport.
We’ll set you up for success by providing in-depth training with your team and mentors, working in partnership with our leadership team.
You’ll enjoy special events, celebrations, and unique perks, specific to your role and work environment, that reinforce our commitment to creating a wonderful employee experience.
Our unique rewards and recognition programs are designed to celebrate you, your contributions and promote your success.

Interested applicants are invited to submit their application below.

Any questions regarding the job can be addressed to:

Southport Aerospace Centre Inc.
Attention: Human Resources
25 Centennaire Drive
Southport, MB R0H 1N1

Email: hr@southport.ca
Phone: 204.428.6031

This job posting will remain open until filled. We thank all applicants for their interest; however, only those selected for an interview will be contacted.