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Southport's Service Request platform allows you to submit maintenance requests for your residential unit quickly and easily. Once you have REGISTERED you will have the ability to submit future maintenance requests, view the status of your requests and the history of all your maintenance requests with just a few clicks. We encourage the use of this convenient Maintenance Platform, or you can call in your maintenance request: 204.428.6030
STEP 1 | GET ELECTRONIC CONNECTION KEY Call 204.428.6030 to get your electronic connection key. |
STEP 2 | REGISTER Click on REGISTER, enter the eletronic connection key you received from Southport, and follow the prompts to set-up your account. |
STEP 3 | LOGIN & ENTER INFO Click on LOGIN, follow prompts to enter your maintenance request and Submit. Use the LOGIN for all future Maintenance Requests. |
After Hours Urgent Call-out Procedures
The Tenant is responsible to notify Southport of any urgent issues with respect to their unit. If the occurrence is outside office hours, the Tenant should call 204.428.6037 and follow the phone prompts to be directed to the On Call Facilities Maintenance Technician.
If you are leaving a message please include:
Tenant name
Unit address
Date and time called
Contact number
Note: Tenant is responsible to be available to let the Contractor in. The Tenant may be billed back for work that was not urgent.
URGENT ISSUES:
PLUMBING
NON-URGENT:
Southport continues to renovate residential units located on site. This is a multi-year project and renovations take place in selected units. Tenants interested in residential upgrades may request to participate in the upgrade project, subject to:
Tenants are requested to let us know if they are:
For more information, please contact our office or email propertymanagement@southport.ca.